FAQ for Users

LUNA is designed for anyone experiencing perimenopausal or menopausal symptoms, whether you're just noticing changes, actively managing symptoms, or seeking clarity about what you're going through.

You can log: - Symptoms (hot flashes, night sweats, sleep disruption, mood changes, and more) - Sleep quality and patterns - Mood and emotional health - Potential triggers (stress, diet, activity) LUNA uses validated health questionnaires, the same ones used in clinical practice, to help you monitor your symptoms over time.

LUNA includes three clinically validated tools: - Menopause Rating Scale (MRS): measures the severity of menopause symptoms (license pending) - PHQ-9: screens for symptoms of depression - GAD-7: screens for symptoms of anxiety These are optional but recommended. They help you and your healthcare provider understand the full picture of your health.

Ask LUNA is a conversational feature that answers your questions using information drawn exclusively from trusted medical sources, including The Menopause Society (formerly NAMS) and other recognized clinical guidelines. When you ask a question, LUNA retrieves relevant information from these sources and provides a response with references you can verify. You can toggle references on or off depending on your preference. Ask LUNA remembers your health profile and symptom history, so responses are relevant to your situation, without ever diagnosing or prescribing.

All information in LUNA comes from peer-reviewed guidelines and resources published by recognized medical organizations, including: - The Menopause Society (formerly NAMS) - Other validated clinical sources LUNA does not use unverified internet content or social media. Every response can be traced to its source.

No. LUNA provides information and helps you track your experience. It does not diagnose medical conditions or tell you what treatment to use. All medical decisions should be made with your healthcare provider.

LUNA generates a clear, structured summary of your symptoms, trends, and questionnaire results. You can share this with your healthcare provider to make the most of your appointment time.

LUNA may prompt you when your responses suggest it would be helpful to discuss certain symptoms with your healthcare provider, for example, if mood symptoms are significant or if you report symptoms that may benefit from evaluation beyond menopause, such as thyroid-related patterns. These prompts are reminders to seek guidance, not diagnoses.

Yes. Some symptoms, like persistent fatigue, unexplained weight changes, or palpitations, can overlap between menopause and other conditions such as thyroid disorders. LUNA helps you recognize when symptom patterns may warrant broader evaluation and encourages you to discuss these findings with your healthcare provider.

Yes. Your data is encrypted and stored securely. LUNA adheres to applicable privacy regulations (PIPEDA; GDPR for EU users). LUNA does not share your personal health information with third parties. You control what you share and with whom.

No. Your healthcare provider does not need an account. You can download or print your summary report and bring it to your appointment, or share it digitally however you prefer.

Yes. LUNA is free to use. As an independent project without external funding, optional premium features may be introduced in the future to ensure sustainability, but core symptom tracking and guidance will remain accessible.

LUNA was built by a family physician specializing in women's health, with experience in clinical research and health technology. It was designed to address real gaps in menopause care, helping patients feel informed, organized, and heard.

Yes. LUNA is available in both English and French.

Absolutely. LUNA is valuable regardless of your treatment status. Tracking symptoms over time helps you and your healthcare provider assess how well your current approach is working.

We welcome your input. Contact us at support@lunalta.com to share your experience, ask questions, or suggest improvements.