FAQ for Clinicians

- LUNA does not diagnose menopause or any medical condition. - LUNA does not prescribe, recommend, or adjust medications. - LUNA does not replace clinical evaluation, physical examination, or laboratory testing. - LUNA does not provide individualized medical advice.

LUNA includes prompts when symptom patterns may warrant further evaluation, for example symptoms atypical for menopause (e.g., persistent fatigue disproportionate to sleep disturbance, unexplained weight changes, palpitations, cold intolerance) that may suggest thyroid dysfunction or other conditions. These prompts encourage patients to discuss findings with their healthcare provider; they do not provide diagnostic conclusions.

Patients can generate a structured summary report including: - Symptom history over time with trend visualization - Logged symptoms, triggers, and patterns - Flagged items they want to discuss Reports are designed to be scannable within time-constrained consultations.

LUNA is physician-built and designed to help women organize their peri/menopause health experience with clarity and structure. Unlike generic wellness tracking, LUNA helps users document symptoms, recognize trends over time, and prepare clearer health summaries for conversations with their healthcare provider. Its educational content is informed by trusted menopause sources and evidence-based clinical guidelines.

LUNA's educational content is informed by free-to-access, peer-reviewed menopause guidelines, clinical practice standards, and trusted medical sources. Core reference sources include The Menopause Society / NAMS 2022 Hormone Therapy Position Statement, NICE Guideline NG23 on menopause, the International Menopause Society 2025 Recommendations, the European Society of Endocrinology 2025 Clinical Practice Guideline, the British Menopause Society / RCOG / Society for Endocrinology Joint Position Statement, ACOG guidance on menopausal symptoms, and AAFP clinical guidance. LUNA does not rely on unverified internet content as a clinical source. Educational references are designed to be transparent and available to users when they want more detail. LUNA does not diagnose medical conditions, determine treatment eligibility, recommend therapies, or replace professional medical advice.

The BMS Practice Standards explicitly recommend that women be made aware of the following free resources, which LUNA links to where appropriate: - thebms.org.uk — British Menopause Society patient information - womens-health-concern.org — Women's Health Concern (BMS patient arm) - nice.org.uk/guidance/ng23 — NICE menopause guideline (patient version) - menopause.org — The Menopause Society patient resources - daisynetwork.org — Premature ovarian insufficiency support - managemymenopause.co.uk — BMS-endorsed self-management resource

- All content is mapped to specific guideline recommendations with citation tracking - Content is reviewed against the most recent guideline updates (IMS 2025, ESE 2025, NAMS 2022, NICE NG23, BMS 2024) - Drug information is cross-referenced with FDA/EMA labels - A clinical advisory process ensures medical accuracy before publication - Content is updated when new guidelines or significant evidence are published - Every patient-facing response includes viewable references so users can verify the source

- Unverified internet content or health blogs - User-generated forum content as a clinical source - Commercially sponsored content or industry-funded materials presented as independent guidance - Proprietary algorithms without published validation - Social media health claims

Yes. LUNA is designed with privacy and security safeguards, including encryption, access controls, and secure data handling practices. LUNA is designed to support compliance with applicable privacy regulations, including PIPEDA and GDPR where applicable. Users control what information they choose to export or share with their healthcare provider. LUNA does not sell personal health information.

No. Clinicians do not currently need an account or subscription. Patients choose whether to share their LUNA health summary directly with their healthcare provider. No EMR integration is required at this stage, although future integrations may be explored.

LUNA was founded by a family physician with experience in women's health, clinical research, and health information technology. The platform was created to respond to real gaps in women's peri/menopause health care. Many women experience a multitude of symptoms, yet access to menopause-informed care remains uneven and fragmented. Short visits, clinician shortages, fragmented information, and limited culturally accessible resources can make it difficult for women to feel prepared or heard. LUNA helps bridge this gap by supporting structured symptom tracking, clearer health summaries, and more focused conversations with healthcare providers.

Yes — and the evidence is stronger than commonly appreciated. While this remains an active area of investigation, multiple lines of evidence now support the clinical value of structured symptom tracking in menopause and in chronic disease management more broadly.

LUNA is classified as a wellness and health education tool. It is not a medical device, diagnostic tool, or digital therapeutic. All content includes appropriate disclaimers directing users to consult healthcare providers for diagnosis and treatment decisions.

LUNA is being developed with input from healthcare professionals, users, and advisors. Clinician feedback helps us improve clarity, usability, and relevance for real-world care conversations. To share suggestions, concerns, or interest in collaboration, please contact admin@lunalta.ai.